Recovery on aged commercial accounts, without burning the relationship.
Book a 15-minute reviewSome invoices get past the point where normal follow up will move them. They sit at 90, 120, past 180 days, and every week they age the odds of collecting fall.
This is commercial recovery work on business to business accounts. It is not consumer collections and it is not an agency handoff. We work these accounts professionally and within the conduct standards that apply, and we do it in a way that leaves you able to keep selling to that customer if you want to.
The debt is never assigned to us. We do not take ownership of your receivable and we do not handle your funds. You stay in control of what happens to the account.
Escalation steps are agreed with you in advance, in writing, before anything is past due. You decide how far a given account goes, and what it costs the relationship.
Recovery work is contingency priced. You pay from what is actually collected, so the incentive is aligned with the outcome.
In our experience the majority of badly aged commercial invoices are not refusals to pay. They are documentation failures that were never surfaced: a missing bill of lading, an unsigned field ticket, a purchase order that never made it onto the invoice, or an approver who left and was never replaced in the process.
That matters for recovery, because an invoice that stalled for a missing document cannot be collected by pressure. It has to be reconstructed and resubmitted correctly. That is the work.
Tell us where payments slow down and we will tell you what we see. No prep, no pressure. Avelon Cash Flow Solutions is based in Lexington, Kentucky and works with commercial businesses nationwide.